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2. About cookies
2.1 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
2.2 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
2.3 Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to the information stored in and obtained from cookies.
2.4 Cookies can be used by web servers to identity and track users as they navigate different pages on a website and identify users returning to a website.
3. Our cookies
3.1 We use only persistent on our website.
3.2 The names of the cookies that we use on our website, and the purposes for which they are used, are set out below:
(b) where applicable we also use cookie PHPSESSID to keep track of the logged in user in order to allow access to the restricted area of the website.
4. Analytics cookies
4.1 We use Google Analytics to analyse the use of our website.
4.2 Our analytics service provider generates statistical and other information about website use by means of cookies.
4.3 The analytics cookies used by our website have the following names: _utma, _utmb, _utmc and _utmz.
4.4 The information generated relating to our website is used to create reports about the use of our website.
5. Blocking cookies
5.1 Most browsers allow you to refuse to accept cookies; for example:
(a) in Internet Explorer (version 10) you can block cookies using the cookie handling override settings available by clicking "Tools", "Internet Options", "Privacy" and then "Advanced";
(b) in Firefox (version 24) you can block all cookies by clicking "Tools", "Options", "Privacy", selecting "Use custom settings for history" from the drop-down menu, and unticking "Accept cookies from sites"; and
(c) in Chrome (version 29), you can block all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Content settings", and then selecting "Block sites from setting any data" under the "Cookies" heading.
5.2 Blocking all cookies will have a negative impact upon the usability of many websites.
5.3 If you block cookies, you might not be able to use all the features on our website.
6. Deleting cookies
6.1 You can delete cookies already stored on your computer; for example:
(a) in Internet Explorer (version 10), you must manually delete cookie files (you can find instructions for doing so at http://support.microsoft.com/kb/278835);
(b) in Firefox (version 24), you can delete cookies by clicking "Tools", "Options" and "Privacy", then selecting "Use custom settings for history", clicking "Show Cookies", and then clicking "Remove All Cookies"; and
(c) in Chrome (version 29), you can delete all cookies by accessing the "Customise and control" menu, and clicking "Settings", "Show advanced settings" and "Clear browsing data", and then selecting "Delete cookies and other site and plug-in data" before clicking "Clear browsing data".
6.2 Deleting cookies will have a negative impact on the usability of many websites.
7. Cookie preferences
8. Our details
8.1 This website is owned and operated by Enterprise Services Group Ltd.
8.2 Our principal place of business is Enterprise House, Foundry Lane, Horsham, West Sussex, RH13 5PX
8.3 You can contact us by writing to the business address given above, by using our website contact form or by telephone on 01403 210412.
The Forge residents wanted me to feedback to you how impressed they are with the gardeners...
The gardeners are doing a marvellous job at Farren Court...
Thank you so, so, so much, your work really made my day...
Just a quick note to say thank you...
Thanks again for all the extra work...
We are very happy with the service...
Josh and Alex did a good job...
Allow me to say thank you ...
It was very nice to see you on Friday ...
I would just like to say thank you
Thank you, looks great,
A big thank you for all your work last night
The work you have done for us so far has been incredible.
Note from a resident: I would like to pass on some positive feedback regarding ...
I am very pleased with the efficiency of Enterprise ...
You really are a breath of fresh air ...
Anita, Looks amazing ....
Thank you for arranging the move ....
Thank you .....
I am writing to you regarding Martin to offer my thanks
Peter Kendrick was very professional and helpful,
Overall a vast improvement
Anita came tonight to tidy up the stairwell and I am very grateful
I have had 5 different members of staff approach me and say how impressed they are with the cleaning
Please thank the team
Thank you for getting that sorted so promptly,
Just wanted to say we have noticed a significant improvement in the cleaning standards
Guy's were great,
Thanks Matthew, looks great from the photos.
Thank you for getting the light sorted.
Thank you Kate and please pass my thanks onto Matt too
Claire is an excellent cleaner
The building works and communication was fantastic
The Property Managers have spoken very highly of the services you have provided
Matt and Gareth have been very big helps!!
Tomas was excellent
I've had a quick look round and everything's looking really good
Just to let you know that Tomas and his colleague were excellent.
Matt Ellis @ Enterprise has always been a pleasure to work with since we first spoke.
I will say he has done a good job of tidying up
Hi, just to let you know your lads did a great job today,
Just to report that, as arranged, both Gareth and Michael from Enterprise Services attended
Just to let you know the leaseholders were very happy ..
I just wanted to drop you a line to say what an amazing job Claire and the team have done.
Hi Sam, Thank you for all your help
Great job and great paperwork
The service you provide is brilliant
Matthew M French
Please will you pass on the lads who attended to clear the paths what a good job they did.
the best that they've had in 4 years
Just a quick note to say that the new cleaners have been again today
Had very good feedback from the on-site team
I would like to pass on my thanks to Roy who did a fabulous job on my bathroom.
Just a quick note to say that the new cleaners have been again today (and still are on site) and wha
"The tenant was extremely happy with the excellent service and said that the work was impeccable"
I know you have come in more expensive but I would rather you do the job
she wanted me to pass on her thanks to Roy who did a fabulous job on her bathroom. She says there is
pretty much straight away and wanted me to pass on his appreciation and how impressed he was regardi
Just a quick email to say thank you for quoting and replying to my emails for a few jobs I need at a
Tyrone did a great job I am very happy.
Hope you are well was very happy with the carpet clean they worked really well best ive had here in
Yes, all information received. The videos were particularly good.
Rhoda - HML
Yeah but Enterprise saved the day!
Please see below. Do pass on to all your operatives. I know compliments can be rare!
we also thank you for the excellent job that your staff do in keeping the property in order, and als
Just a note - Lee who was here on Friday went above and beyond to try to fix the issue
It's been great working with you both
I just wanted to email to say thank you for your support
Can I take this opportunity to tell you that Jill is doing a fantastic job...
Just a quick note to thank you for the excellent job ...
Thanks for coming in and doing a very efficient job
The building works and communication was fantastic
Gareth did a good job in organising the work.
Thanks for this,
First Aid Training
First Training offered to all our volunteers - the crash course enabled our staff to attain a further insight of how to handle unexpected situations. Our trainer kept the
Happy retirement Val! Thank you for your 20 years service with us at Enterprise, you will be missed.
We are pleased to announce that Gareth has successfully passed his final exam for the Fire Risk Assessor Course. Congratulations Gareth!